Where can I locate the serial number or license key I just bought?

License keys and serial numbers are typically emailed within 30 minutes of purchase during regular business hours (6 AM - 5 PM Pacific Time). For purchases made after hours, keys are emailed within two hours, and orders made on weekends after 8 PM will be fulfilled by noon the next day. Volume or subscription products may take 3-5 business days to process.

What steps do I need to follow to download my program?

Download links are included in the email that contains your license, which is sent from support@softwarepc.com.

How can I get assistance with my installation?

Installation instructions are usually provided with any online or downloadable software license. If you encounter issues, you can call us at 1-800-318-1439 x 1 to speak with a representative for assistance.

I mistakenly deleted the email with my download details. How can I retrieve it?

You can call us at 1-800-318-1439 x 1, and a representative will help you resend the download information.